Last updated: 15 August 2026
Hawthorn & Key aims to make its website welcoming and practical to use.
A website should not become a locked door simply because somebody reads, navigates or interacts with it differently. We are working to make the Hawthorn & Key journal easier to use for as many people as reasonably possible.
Our approach to accessibility
We aim to consider accessibility as the website develops, including when we add new articles, images, navigation elements and pages.
We want visitors to be able to:
- browse the journal with clear navigation;
- read content with a logical heading structure;
- understand what the website is and who operates it;
- contact us if a barrier makes it difficult to access information;
- request reasonable assistance where appropriate.
Accessibility standard
We aim to improve the website with reference to the Web Content Accessibility Guidelines.
We do not currently claim that every page, plugin or third-party feature fully conforms to a particular WCAG level. The website is still being reviewed and improved.
What we are working to improve
As the site develops, we aim to pay particular attention to:
- clear page headings and readable text;
- meaningful alternative text for informative images;
- keyboard navigation;
- visible focus indicators;
- appropriate colour contrast;
- clear link wording;
- responsive layouts for mobile devices;
- tables that remain usable on smaller screens;
- long-form articles that remain comfortable to read.
Known limitations
The Hawthorn & Key website is still being developed and tested.
Some accessibility limitations may remain, particularly where a page or feature depends on a third-party plugin, theme element, embedded service or externally supplied media.
If you encounter a difficulty, please let us know. A problem may be easier to correct once we understand how it affects a real visitor.
Requesting assistance
If you find it difficult to use part of the website, please contact us.
Depending on the situation, we may be able to:
- provide information by email;
- explain a page in a clearer format;
- review a page that is difficult to navigate or understand;
- consider a reasonable alternative where a website feature is not accessible.
How to report an accessibility problem
If you encounter an accessibility problem, please email info@hawthornandkey.co.uk with the subject line Accessibility enquiry.
It is helpful if you include:
- the page address or page title;
- a short description of the problem;
- the device and browser you were using where relevant;
- the type of assistance or alternative format that may help.
We aim to acknowledge accessibility enquiries within 3 working days.
Feedback
Accessibility is an ongoing process rather than a single finished task.
If something on the Hawthorn & Key website is difficult to read, navigate or understand, your feedback is welcome. It may help us improve the experience for other visitors as well.
Contact details
Hawthorn & Key is currently operated by MB Bao Group, Lithuania.
Email: info@hawthornandkey.co.uk